News and Insights

These insights are shared as reflections from the front line, as a former leader in professional services, and now as a mediator and leadership coach.
Podcast
A legal qualification is just a ticket to play. As a profession, we need to do much more to help lawyers make the transition to leadership, and not just leave it to be learnt on the job. Listen here to my conversation with Jerome Doraisamy of Lawyers Weekly, on the skills and mindset required to make the transition from technician to leader.
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Our insights

I regularly share short insights on mediation, negotiation and all things leadership. From how to optimise success in negotiations, to the skillset required to sustain high team performance and promote resilience.  I share these video reflections, drawing from my experience both as a former leader in professional services and now as a mediator and leadership coach.
September 9, 2024

An open mindset in negotiation

We see the world not as it is, but as we are. The subjectivity inherent in every negotiating position.
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August 29, 2024

Body Language

We give primacy to body language. We are particularly hard wired to pick up on incongruence between what someone is saying and what their body is conveying.
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August 14, 2024

Loss Aversion

We magnify the import of losses in any negotiation. If only our brains weren't so negatively wired.
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August 2, 2024

Active Listening

Lean into that pause. Active listening is a skill central to all negotiations and human interaction more broadly.
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July 22, 2024

5 Reasons to Mediate

It's not just about cost and flexibility. Mediation is underutilised in any dispute where ongoing relationships are at stake.
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July 17, 2024

Pickup the phone

Is this a lost skill? Picking up the phone may be a simple point of difference for young professionals.
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July 11, 2024

3 Questions

Your job as a leader is to help your team answer these 3 questions on a daily basis.
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July 2, 2024

Discipline of Execution

As important as strategy is, the discipline of execution will always prevail.
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June 27, 2024

Humility and Confidence

The ability to admit mistakes and shortcomings is central to the creation of an open culture.
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June 20, 2024

Train you team

Manage the access of your team to ensure you have the bandwidth to focus on the bigger picture.
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